Frequently Asked Questions
Rently will deliver the car to you at your door step.
Collection and Delivery charges in case of Self Drive are PKR 500, covering both.
The car delivery and collection time is from 8:00 am to 11.30pm in case of Self-Drive. However, in case of bookings with driver, we are available 24/7.
We accept cash and bank transfers at the moment.
Yes, in case of the self-drive option, a security deposit is required.
We deliver all over Karachi. Note: The delivery is subject to availability.
In case of Self-Driver option, we cover the small damages from your security deposit. Since all our cars are insured, the bigger damages are covered by the insurance. However, the debt charged by the insurance company shall be paid by the customer. Furthermore, if the car stays at the workshop for repairs / damage caused by the accident, the rent for that period shall also be paid by the customer.
Yes, if you rent a car without driver.
The minimum length of rental is three hours for specific car type with drivers. In case of Self Drive, the minimum booking duration is two days.
Customers are responsible for paying for their own fuel consumption. Each car is provided with a level of fuel and customers have to return the vehicle with the same level of fuel as they were given. We also provide an option to the customers, where they can pay for the number of kilometers done by the car at the specified rates for each car category, starting from the point the car leaves the office / Car Owner’s / Driver’s location.
Currently, we are serving customers in Karachi.
The out-city option is available for bookings with driver only.
Refund Refunds will be done only through the Original Mode of Payment which can take up to 7 to 10 working days. Cancellation Free cancellation for 24 or more hours prior to booking date. The cancelation charge would be one day’s booking amount.
Yes, depending on the requirements, we do register cars on fixed monthly rentals.
In case your booking exceeds 12 hours in a day, there is an over time charge of Rs. 200 per hour on budget cars, Rs. 250 per hour on standard vehicles and Rs. 500 per hour on SUVs and Luxury Vehicles.